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Part-Time Banking Support Specialist - Empathy & Digital Help

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Lloyds Bank plc
Part Time position
Listed on 2026-08-09
Job specializations:
  • Customer Service/HelpDesk
    Bank Customer Service
Salary/Wage Range or Industry Benchmark: 21000 - 22000 GBP Yearly GBP 21000.00 22000.00 YEAR
Job Description & How to Apply Below

Lloyds Banking Group in Cardiff is hiring a Customer Support colleague to help customers face-to-face across Lloyds and Halifax branches. This part-time role (28 hours per week, including Saturdays) centers on reassuring customers during important moments and guiding banking choices.

You’ll help with everyday tasks, promote digital services, and teach customers to use online and mobile banking confidently. With experience, you may move into other roles across the Group, including customer

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