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Bilingual Customer Support Specialist (Welsh​/English

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Cyngor Caerdydd/Cardiff Council
Full Time position
Listed on 2026-08-09
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, English Customer Service, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 21000 - 26000 GBP Yearly GBP 21000.00 26000.00 YEAR
Job Description & How to Apply Below
Position: Bilingual Customer Support Specialist (Welsh/English)

Cardiff Council’s Wales Interpretation and Translation Service (WITS) is recruiting a Customer Service Representative at County Hall, Atlantic Wharf, Cardiff. You will support and advise customers, helping resolve most enquiries at first contact and ensuring exceptional service.

We welcome English and Welsh applications; hybrid working is in place with some attendance at the office as needed. The role is suitable for flexible, customer-focused individuals.

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