Business Customer Care Specialist
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-08-09
Listing for:
Dwr Cymru Cyf
Full Time
position Listed on 2026-08-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Management
Job Description & How to Apply Below
Dŵr Cymru Cyf is seeking customer-focused individuals to join the Business Customer Service Team in Cardiff. You will be the first touch point for business and non-household customers, resolving issues and delivering exceptional service with a one-touch, right-first-time approach.
Role emphasizes empathetic communication, problem solving, and continuous service improvement across multiple channels, helping customers understand options like tariffs and water efficiency while upholding company
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