Senior AI-Powered Customer Success Leader
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-08-09
Listing for:
Genesys
Full Time
position Listed on 2026-08-09
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Genesys is seeking a Senior Customer Success Manager to build strategic relationships with senior customer stakeholders, guiding adoption of Genesys Cloud solutions and delivering measurable business value.
You will own executive reviews, align with renewal and growth strategies, and collaborate with cross-functional teams to ensure onboarding, retention, and long-term success across global customers.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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