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Welfare Benefits Advisor – Hybrid, Empathetic
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-09-01
Listing for:
your Jared
Full Time
position Listed on 2026-09-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Citizens Advice Bury & Bolton is recruiting a Welfare Benefits Advisor to deliver high quality welfare benefits advice across face-to-face, phone and digital channels. You will join a busy, client-focused team and help local people navigate entitlement, applications and income maximisation.
The role requires trauma-informed practice, excellent listening and questioning, and the ability to prioritise a varied workload in a fast-paced environment.
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