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Customer Support Specialist; Hybrid
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-09-03
Listing for:
Future PLC
Full Time
position Listed on 2026-09-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Future plc, based in Cardiff, is seeking a customer service-focused individual to manage multi-channel inquiries. You’ll guide customers through online comparisons, provide product clarity, and help them access special offers. The role is hybrid, three days a week in the Cardiff office, with uncapped leave and a collaborative team culture.
You’ll use Word, Excel, and Google Suite to track inquiries, while delivering excellent service across phone, email, live chat, and social media channels.
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