Licensing & Customer Service Officer - Inbound Calls
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-09-05
Listing for:
Local Government Chronicle
Full Time
position Listed on 2026-09-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Rent Smart Wales, a service within Cardiff Council, is seeking a Customer Service Officer for our inbound call centre. You will assist service users by telephone and email, delivering a high standard of customer service and resolving many enquiries at the first point of contact.
The role is office based at County Hall, Cardiff, with full-time permanent hours. Applicants in English or Welsh are welcomed, and the post offers a supportive team environment within a busy public sector contact centre.
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