Venue Bookings Assistant Term time
Listed on 2026-09-13
-
Customer Service/HelpDesk
Event Management & Planning, Office Administrator/ Coordinator, Bilingual, Customer Service Rep
"The Senedd’s Venues and Events team ensures that Senedd estate customers have the best possible experience of our venues and venue support.
As the Venue Bookings Assistant, you will be responsible for corresponding with organisers during the application process for activities on the estate - which will include events and meetings.
You will work with a team to support the delivery of a high profile program of events to Senedd Members, their support staff, Commission staff, contractors, and the public.
You will also be working closely with the Events Officers, to deliver Member of the Senedd sponsored events and activities.
As well as supporting virtual, hybrid and in person activities, you will be consulting with Members and stakeholders, whilst providing organisations and charities with a platform for their causes.
The booking team play a vital role in advising customers on the best format for what they are looking to achieve, whilst liaising with high profile stakeholders, providing an exemplary service to be proud of.
Welsh language criteria:The language skills for this post have been assessed as follows:
- Listening:
Understand discussions and instructions even on unfamiliar topics. (Level
4) - Speaking:
Able to speak and engage in discussion at length, confidently and without prompting. (Level
4) - Reading:
Understand correspondence, newspaper articles and reports aimed at fluent Welsh speakers. (Level
4) - Writing:
Able to write different types of texts in styles that are appropriate to the reader in mind. (Level
4)
These skills will be assessed as part of the selection process.
For further information on the Welsh language levels, please visit our website.
For more information, please view the job description.
Pattern of WorkingThis is a full-time post although flexible working arrangements will be considered, subject to meeting the needs of the Senedd and its Members. A rota is in operation to cover the inbox and phone lines 08.30 to 17.00, and for occasional set-up of breakfast / evening Member briefing meetings. Set up for breakfast briefings will be from 07:45, evening briefings until 18:00.
Please note recruitment will normally be at the minimum of the band. The successful candidate will be subject to security vetting.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).