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Strategic Customer Success Manager, Life Sciences AI

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Dot Compliance Ltd
Full Time position
Listed on 2026-09-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, HelpDesk/Support
Job Description & How to Apply Below

Dot Compliance Ltd is seeking a Customer Success Manager to join its growing team. You will manage executive relationships, drive renewals, and guide customers through adoption of the Salesforce-native eQMS platform in regulated life sciences environments.

Ideal candidates have 5+ years in CS, strong English communication, and comfort learning new software, including AI tools. A startup mindset and cross-functional collaboration are essential to scale our global customer success program.

We are currently recruiting a Strategic Customer Success Manager, Life Sciences AI for our team in United Kingdom.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Strategic Customer Success Manager, Life Sciences AI role in the description above.

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