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Credit Management Customer Advisor – Empathy in Action

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: YTL UK
Full Time position
Listed on 2026-09-26
Job specializations:
  • Customer Service/HelpDesk
  • Finance & Banking
Job Description & How to Apply Below

Pelican is seeking a Customer Service Adviser to join the Credit Management team in Nailsea. The role focuses on helping customers facing financial challenges, guiding them toward manageable repayment solutions while maintaining a supportive approach.

You will work full-time, 37 hours per week (Mon–Fri, 08:00–18:00), dealing with domestic and commercial customers, and receive full training on complex areas such as bankruptcy and claims handling.

For the Credit Management Customer Advisor – Empathy in Action position at YTL UK, we are reviewing applications now.

Join YTL UK and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Credit Management Customer Advisor – Empathy in Action role at YTL UK, based in United Kingdom.

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