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Account Manager

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Response
Full Time position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management
  • Marketing / Advertising / PR
    Client Relationship Management
Job Description & How to Apply Below

You are the daily operational link between the client and Growth OS. You manage the communication of weekly learning loops to clients, cross-module coordination, and alignment between client expectations and system outputs. Not account management - system operations on the client side.

What you'll operate:
  • Weekly learning loop communication to clients - insights, actions, and results
  • Cross-module coordination: ensuring all teams deliver in sync for each client
  • Client expectation management and alignment with system outputs
  • Operational issue escalation and resolution
What the system requires:
  • 3+ years in account management, client services, or growth marketing
  • Strong communication skills - you translate system outputs into client language
  • Cross-functional coordination experience across marketing, data, and creative teams
  • You manage the client relationship as a system, not a to-do list.

This posting is for the Account Manager role at Response, based in United Kingdom.

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