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Customer Experience Advisor – Digital Services & Housing

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Cumbria Chamber
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management
Salary/Wage Range or Industry Benchmark: 21000 - 25000 GBP Yearly GBP 21000.00 25000.00 YEAR
Job Description & How to Apply Below

Cumbria Chamber is seeking a Customer Services Advisor to be the first point of contact for customers, replying to enquiries in a friendly, helpful manner and delivering right-first-time service. You will promote digital services and guide customers to access their online accounts.

Key duties include logging enquiries, setting up new customer accounts, recording payments and appointments, and supporting repairs coordination. Strong communication, teamwork, and organisational skills are essential.

Step into the Customer Experience Advisor – Digital Services & Housing role at Cumbria Chamber in United Kingdom and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in United Kingdom.

This opportunity is part of our work in Management & Operations, Sales.

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