Client Lead
Listed on 2026-10-07
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Customer Service/HelpDesk
Client Relationship Management, Customer Success Management
Arbuthnot Latham seeks a Client Experience professional to translate client insights into action, drive CX improvements, and embed client promises across the bank. You will collaborate with Relationship Managers, Product, Marketing, Operations and Risk to ensure a client-centric journey while supporting growth and retention.
The role emphasizes governance, KPI tracking (NPS, retention, complaints) and a proactive approach to delivering measurable client outcomes in a wealth and banking context.
This is an excellent opportunity to take on the Client Experience Lead role at Arbuthnot Latham.
The Client Experience Lead role at Arbuthnot Latham is now open for applications in United Kingdom.
Join us at Arbuthnot Latham as our next Client Experience Lead in United Kingdom.
We are currently recruiting a Client Experience Lead for our team in United Kingdom.
This is a great role to take on the Client Experience Lead role at Arbuthnot Latham.
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