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Global SaaS Customer Success Leader

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Toast
Part Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 90000 GBP Yearly GBP 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Toast is seeking an International Customer Success Manager (CSM) to manage a diverse customer portfolio, drive retention, expansion, and advocacy, and deliver measurable outcomes across Toast’s product suite.

You will join a fast-growing global team and operate with agility, flexibility, and creativity. The role requires 1 day per week onsite with customers, 1 day in the London office, and the option to work remotely.

The Global SaaS Customer Success Leader role at Toast is now open for applications in United Kingdom.

We are currently recruiting a Global SaaS Customer Success Leader for our team in United Kingdom.

This is a strong opportunity to take on the Global SaaS Customer Success Leader role at Toast.

As a Global SaaS Customer Success Leader, you will play an important part at Toast in United Kingdom.

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