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Customer Experience & Operations Lead — Theatre Venue

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Wales Millennium Centre
Full Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 32347 GBP Yearly GBP 32347.00 YEAR
Job Description & How to Apply Below

Wales Millennium Centre in Cardiff invites applications for a Customer Operations Manager. This on-site, full-time role supports the visitor experience across venues, from performances to the cafe, ensuring smooth customer journeys throughout the venue.

We are a permanent team offering a structured environment; salary starts from £32,347.15 per year with opportunities for progression. Closing date: 17 September 2026.

Consider building your career as a Customer Experience & Operations Lead — Theatre Venue at Wales Millennium Centre.

The position is based in Cardiff, Wales, United Kingdom.

This opportunity is part of our work in Marketing & Media, Management & Operations.

The advertised compensation is 29.000 - 36.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Customer Experience & Operations Lead — Theatre Venue role in the description above.

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