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Inbound Customer Experience Advisor Hybrid

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Legalandgeneral
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Customer Success Management
Salary/Wage Range or Industry Benchmark: 22000 - 27000 GBP Yearly GBP 22000.00 27000.00 YEAR
Job Description & How to Apply Below

Legal & General is seeking a Customer Experience Representative to support our existing customers in Cardiff. The role is full-time and hybrid, focusing on inbound calls with no sales responsibilities. You will understand customer needs, provide accurate information, and own queries to resolve them.

You will record information across systems, adhere to regulatory requirements, and contribute to a positive customer journey through collaborative teamwork.

For the Inbound Customer Experience Advisor (Cardiff, Hybrid) position at Legalandgeneral, we are reviewing applications now.

This is a great role to take on the Inbound Customer Experience Advisor (Cardiff, Hybrid) role at Legalandgeneral.

As a Inbound Customer Experience Advisor (Cardiff, Hybrid), you will play an important part at Legalandgeneral in Cardiff, Wales, United Kingdom.

We invite applications for the Inbound Customer Experience Advisor (Cardiff, Hybrid) position located in Cardiff, Wales, United Kingdom.

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