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Part-Time Complaints & Customer Experience Exec

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: veezu
Part Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Management
Salary/Wage Range or Industry Benchmark: 12000 - 18000 GBP Yearly GBP 12000.00 18000.00 YEAR
Job Description & How to Apply Below

Veezu is seeking a Passenger Experience Executive for a part-time role (16 hours weekly) to drive complaint resolution and uphold the brand with exceptional customer service. The position supports flexible attendance across Veezu office locations, with key hours Mon 09:00-15:00, Wed 09:00-14:00, and Fri 09:00-14:00.

Responsibilities include managing expectations, investigating complaints thoroughly, keeping customers informed, and reporting trends to improve the passenger experience.

The Part-Time Complaints & Customer Experience Exec position in the Management & Operations, Sales field is open for applications.

We are looking to fill the Part-Time Complaints & Customer Experience Exec position at veezu in Cardiff, Wales, United Kingdom.

The Part-Time Complaints & Customer Experience Exec role at veezu is now open for applications in Cardiff, Wales, United Kingdom.

Join us at veezu as our next Part-Time Complaints & Customer Experience Exec in Cardiff, Wales, United Kingdom.

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