Customer Advisor: Resolve Billing & Service Issues
Listed on 2026-10-10
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Management, HelpDesk/Support
Dŵr Cymru Welsh Water in Cardiff is hiring two Customer Advisor intake positions for December 2026 and January 2027. The role involves resolving customer queries about billing and water services, working across multiple contact channels, and representing our values.
You'll complete 9 weeks of training from 9am to 5pm, then move to a 5-week rolling rota and, after probation, hybrid working. The market salary is £26,200 with 34 days leave and other benefits.
This role is for the Customer Advisor:
Resolve Billing & Service Issues role at Dŵr Cymru Welsh Water.
We have an opening for a Customer Advisor:
Resolve Billing & Service Issues in Cardiff, Wales, United Kingdom within Management & Operations, Sales.
This role, Customer Advisor:
Resolve Billing & Service Issues at Dŵr Cymru Welsh Water, could be your next move.
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