Delight-Driven Customer Experience Advocate
Listed on 2026-10-10
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Julian Hodge Bank Limited in Cardiff is seeking a Customer Service Representative to deliver an excellent customer experience via phone or email. You will work with colleagues to improve processes and support our social purpose across communities.
The role requires empathy, clear communication, and accuracy when updating records, while following role-specific procedures and escalating complex issues to the appropriate team when necessary. A proactive approach to personal development is valued.
We would love to welcome a new Delight-Driven Customer Experience Advocate to our group in Cardiff, Wales, United Kingdom.
Full responsibilities and requirements are described in the listing above.
Learn more about the Delight-Driven Customer Experience Advocate role in the description above.
We appreciate your interest in this position.
Join Julian Hodge Bank Limited and contribute to our ongoing work.
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