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Customer Support Team Lead: Drive Service Excellence

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: CamWebDir
Full Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Bilingual, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 45000 - 65000 GBP Yearly GBP 45000.00 65000.00 YEAR
Job Description & How to Apply Below

Lexis Nexis Risk Solutions in the United Kingdom is seeking a Customer Support Team Lead to own the operational delivery and strategic improvement initiatives within the Customer Support function. You will lead a high-performing team while remaining hands-on, supporting customer requests and driving service excellence.

This role offers the chance to influence customer outcomes, enhance processes, and foster a collaborative culture built on trust, accountability and innovation across

We invite applications for the Customer Support Team Lead:
Drive Service Excellence position located in Cardiff, Wales, United Kingdom.

Join us at Cam Web Dir  as our next Customer Support Team Lead:
Drive Service Excellence in Cardiff, Wales, United Kingdom.

We are currently recruiting a Customer Support Team Lead:
Drive Service Excellence for our team in Cardiff, Wales, United Kingdom.

This is a genuine opening to take on the Customer Support Team Lead:
Drive Service Excellence role at Cam Web Dir .

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