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Bilingual Customer Support Specialist; Welsh​/English

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Cyngor Caerdydd/Cardiff Council
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
  • Language/Bilingual
    Bilingual
Salary/Wage Range or Industry Benchmark: 21000 - 26000 GBP Yearly GBP 21000.00 26000.00 YEAR
Job Description & How to Apply Below

Cardiff Council’s Wales Interpretation and Translation Service (WITS) is recruiting a Customer Service Representative at County Hall, Atlantic Wharf, Cardiff. You will support and advise customers, helping resolve most enquiries at first contact and ensuring exceptional service.

We welcome English and Welsh applications; hybrid working is in place with some attendance at the office as needed. The role is suitable for flexible, customer-focused individuals.

Step into the Bilingual Customer Support Specialist (Welsh/English) role at Cyngor Caerdydd/Cardiff Council in Cardiff, Wales, United Kingdom and grow with us.

Join Cyngor Caerdydd/Cardiff Council and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Bilingual Customer Support Specialist (Welsh/English) role at Cyngor Caerdydd/Cardiff Council, based in Cardiff, Wales, United Kingdom.

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