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Empathy-Driven Multi-Channel Customer Service Advisor

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: LGBT Jobs
Full Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Call Center / Support
Salary/Wage Range or Industry Benchmark: 21000 - 27000 GBP Yearly GBP 21000.00 27000.00 YEAR
Job Description & How to Apply Below

Maximus in the UK seeks a Customer Service Advisor to join our contact centre, delivering high-quality support via calls, emails and live chats to service users, including asylum seekers through Migrant Help collaboration.

You will handle a high volume of inquiries, maintain accurate records, protect confidential data, and respond with empathy while meeting performance standards across multiple channels.

Join us at LGBT Jobs as our next Empathy-Driven Multi-Channel Customer Service Advisor in Cardiff, Wales, United Kingdom.

All applications are reviewed carefully by our team.

The position is based in Cardiff, Wales, United Kingdom.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 21.000 - 27.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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