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Telecare Control Centre Operator

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Civic Recruitment Limited
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support
Salary/Wage Range or Industry Benchmark: 23000 - 27000 GBP Yearly GBP 23000.00 27000.00 YEAR
Job Description & How to Apply Below

Civic Recruitment Limited is recruiting a Control Centre Operator (Telecare) to join Cardiff Council's 24/7 Telecare Control Centre. You will handle inbound and outbound welfare calls for vulnerable and elderly residents, respond to emergencies, provide advice, and coordinate support services.

Location is County Hall, Atlantic Wharf, Cardiff. The role requires experience in contact centres, caring for vulnerable customers, excellent communication, and the ability to work under pressure across

This opening is for the Telecare Control Centre Operator – 24/7 Cardiff role at Civic Recruitment Limited.

We invite applications for the Telecare Control Centre Operator – 24/7 Cardiff position located in Cardiff, Wales, United Kingdom.

The following position is for a Telecare Control Centre Operator – 24/7 Cardiff with Civic Recruitment Limited.

Our group is growing, and we are hiring a Telecare Control Centre Operator – 24/7 Cardiff in Cardiff, Wales, United Kingdom.

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