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Pension Fund Member Services Specialist

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Cyngor Caerdydd/Cardiff Council
Full Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 21000 - 25000 GBP Yearly GBP 21000.00 25000.00 YEAR
Job Description & How to Apply Below

The Cardiff and Vale of Glamorgan Pension Fund seeks a Customer Services Assistant to provide friendly, accurate information to members via phone, email, and face‑to‑face where required. You will be part of the Pension Fund's Customer Services team, helping members navigate LGPS queries with empathy and clarity.

Full training will be provided on LGPS and related legislation; you will work closely with the team, develop digital and administrative skills, and have the opportunity to study for a

Join us at Cyngor Caerdydd/Cardiff Council as our next Pension Fund Member Services Specialist in Cardiff, Wales, United Kingdom.

The position is based in Cardiff, Wales, United Kingdom.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 21.000 - 25.000.

We aim to respond to suitable candidates as soon as possible.

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