Customer Support Team Lead - Drive Service Excellence
Listed on 2026-10-10
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Technical Support, HelpDesk/Support
Lexis Nexis Risk Solutions is seeking a Technical Support Team Manager in Cardiff to lead a high-performing team, own day-to-day delivery, and drive continuous service improvement. You will work across Product, Technology and Sales to ensure premier customer outcomes and timely incident resolution.
The role focuses on developing strong stakeholder relationships, using data-driven insights to improve customer experience, and fostering a collaborative, accountable culture.
Consider building your career as a Customer Support Team Lead
- Drive Service Excellence at Relx Plc.
Learn more about the Customer Support Team Lead
- Drive Service Excellence role in the description above.
We appreciate your interest in this position.
Join Relx Plc and contribute to our ongoing work.
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