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LegalTech Customer Success Manager | Hybrid; Onboarding

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Leap Legal Software
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 66000 GBP Yearly GBP 42000.00 66000.00 YEAR
Job Description & How to Apply Below

LEAP is seeking a Customer Success Manager to join our Legal Tech team in Cardiff, operating in a hybrid model. You will guide new clients through onboarding, ensure they realize value from LEAP software, and drive adoption across the case management suite.

You'll work with legal professionals nationwide, delivering onboarding, implementation support, and tailored training, both on-site and virtually, to help firms run more efficiently and profitably.

We are currently recruiting a Legal Tech Customer Success Manager | Hybrid (Onboarding) for our team in Cardiff, Wales, United Kingdom.

Learn more about the Legal Tech Customer Success Manager | Hybrid (Onboarding) role in the description above.

We appreciate your interest in this position.

Join Leap Legal Software and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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