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Hybrid Customer Service Advisor — Biz Thrive

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Capital on Tap
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, HelpDesk/Support, Customer Success Management
Salary/Wage Range or Industry Benchmark: 24000 - 29000 GBP Yearly GBP 24000.00 29000.00 YEAR
Job Description & How to Apply Below

Capital on Tap in Cardiff is hiring for our Customer Service Team. You will be the friendly voice for small business owners, supporting them via phone, email and live chat, with a focus on quick, practical solutions.

The role is 37.5 hours per week, hybrid work (3 days in the office, 2 from home) with a 3-month office-first start. Shifts are Mon-Sat between 8am and 8pm, with 1 in 6 Saturdays and a rotation to 8pm once every six weeks.

We would love to welcome a new Hybrid Customer Service Advisor — Help Small Biz Thrive (Cardiff) to our organisation in Cardiff, Wales, United Kingdom.

Our organisation is growing, and we are hiring a Hybrid Customer Service Advisor — Help Small Biz Thrive (Cardiff) in Cardiff, Wales, United Kingdom.

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