Empathy-Driven Claims Support Advisor
Listed on 2026-10-12
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Legal & General (L&G) is seeking a Customer Experience Advisor for the Sensitive Claims team in Cardiff. The hybrid role is full-time with a competitive benefits package, and salary £24,720 per year.
You will support customers through sensitive conversations, aiming for positive outcomes across phone and admin tasks. You don’t need prior financial services experience; the role focuses on listening, clear communication, calm demeanour and treating customers as individuals.
This role, Empathy-Driven Claims Support Advisor at Legalandgeneral, could be your next move.
This posting is for the Empathy-Driven Claims Support Advisor role at Legalandgeneral, based in Cardiff, Wales, United Kingdom.
We are looking to fill the Empathy-Driven Claims Support Advisor position at Legalandgeneral in Cardiff, Wales, United Kingdom.
The Empathy-Driven Claims Support Advisor role at Legalandgeneral is now open for applications in Cardiff, Wales, United Kingdom.
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