Empathetic Hybrid Customer Service Advisor
Listed on 2026-10-15
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Maximus is a global organisation delivering health and employment services across the UK. A Customer Service Advisor role offers hybrid work after probation, with on-site duties in Nantgarw and a 37.5-hour week including weekend shifts.
You will handle calls, emails and live chats, delivering information services and signposting to users while safeguarding data and supporting vulnerable groups. The role requires compassionate client support, resilience under pressure, and a proactive approach to
Step into the Empathetic Hybrid Customer Service Advisor role at Maximus in Cardiff, Wales, United Kingdom and grow with us.
The position is based in Cardiff, Wales, United Kingdom.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 21.000 - 25.000.
We aim to respond to suitable candidates as soon as possible.
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