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Patient & Complaints Specialist

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Afon Elai Partnership
Full Time position
Listed on 2026-10-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 21000 - 29000 GBP Yearly GBP 21000.00 29000.00 YEAR
Job Description & How to Apply Below

Afon Elai Partnership in Cardiff invites applications for a Patient Relations Officer to join our team. You will manage and resolve patient complaints with compassion and professionalism, directly supporting complainants and staff while driving service improvements across the partnership.

You will be at the forefront of patient experience, collaborating with the team to shape our response to concerns in line with openness and continuous learning.

We invite applications for the Patient Experience & Complaints Specialist position located in Cardiff, Wales, United Kingdom.

This is a genuine role to take on the Patient Experience & Complaints Specialist role at Afon Elai Partnership.

As a Patient Experience & Complaints Specialist, you will play an important part at Afon Elai Partnership in Cardiff, Wales, United Kingdom.

The following opportunity is for a Patient Experience & Complaints Specialist with Afon Elai Partnership.

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