Transit Customer Service Advisor - Frontline Accessibility
Listed on 2026-10-18
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Management, HelpDesk/Support
Transport for Wales is currently recruiting for Customer Service Advisors to join our front-line Customer Operations team. You will ensure a safe, welcoming environment and provide clear communication across the customer journey.
Key duties include helping customers with tickets, monitoring gates, assisting on platforms and at bus interchanges, and supporting accessibility needs while working flexible shifts, including weekends and holidays.
We invite applications for the Transit Customer Service Advisor
- Frontline Accessibility position located in Cardiff, Wales, United Kingdom.
This position is for the Transit Customer Service Advisor
- Frontline Accessibility role at Transport for Wales.
We are seeking a motivated Transit Customer Service Advisor
- Frontline Accessibility to join Transport for Wales in Cardiff, Wales, United Kingdom.
Consider building your career as a Transit Customer Service Advisor
- Frontline Accessibility at Transport for Wales.
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