Mental Health Customer Care Advisor
Listed on 2026-10-29
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support
Maximus is seeking a Customer Service Advisor on the MIND Support Line in Nantgarw, near Cardiff. This full-time role handles a high volume of calls, emails and live chats, delivering information and signposting to mental health services.
You will work a Monday–Friday pattern on a two-week rotation (9am–5pm and 10am–6pm), with hybrid and office options after training. We value empathy, accuracy and resilience when supporting service users with mental health needs.
We have an opening for a Mental Health Customer Care Advisor in Cardiff, Wales, United Kingdom within Management & Operations, Sales.
We are currently recruiting a Mental Health Customer Care Advisor for our team in Cardiff, Wales, United Kingdom.
This is a genuine opening to take on the Mental Health Customer Care Advisor role at Maximus.
As a Mental Health Customer Care Advisor, you will play an important part at Maximus in Cardiff, Wales, United Kingdom.
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