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Licensing & Customer Service Officer; Welsh

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Cyngor Caerdydd/Cardiff Council
Full Time position
Listed on 2026-10-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Salary/Wage Range or Industry Benchmark: 21000 - 25000 GBP Yearly GBP 21000.00 25000.00 YEAR
Job Description & How to Apply Below

Rent Smart Wales, a service within Cardiff Council, is seeking enthusiastic Customer Service Officers for our inbound contact centre. You will help service users by telephone and email, delivering high-quality information and advice in a Welsh Essential position.

Candidates should have strong experience in call centres, be proficient with CRM systems and MS Windows, and be able to communicate in Welsh at Level 4 Advanced.

We are looking to fill the Licensing & Customer Service Officer (Welsh Essential) position at Cyngor Caerdydd/Cardiff Council in Cardiff, Wales, United Kingdom.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Cardiff, Wales, United Kingdom.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 21.000 - 25.000.

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