More jobs:
Service Designer
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-09-02
Listing for:
RedRock Consulting
Full Time
position Listed on 2026-09-02
Job specializations:
-
Design & Architecture
Creative Design / Digital Art
Job Description & How to Apply Below
Key responsibilities
- Lead service design activities from discovery through delivery.
- Create journey maps, service blueprints, prototypes, and design artefacts.
- Work closely with users, researchers, product managers, developers, and policy teams.
- Identify pain points and opportunities to improve end-to-end services.
- Support teams in meeting GDS standards and accessibility requirements.
- Proven experience as a service designer within public-sector projects.
- Strong knowledge of user-centred design and agile delivery.
- Experience working with the GDS Service Standard and assessment process.
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