Senior Product Designer; FTC)

• Skilfully craft the end-to-end user experience, bringing together a cohesive journey step by step, creatively using components from a central design system to figure out the right balance of content and UI (User Interface) elements on screen
• Bring designs to life with a choice of prototyping software, such as Figma / Axure / Adobe XD
• Balance business requirements with user needs – you’ll be gathering user research and rationale to align stakeholders on individual user needs. You’ll know when to diplomatically push back, if necessary, to act on what’s right for the customer
• Be adaptable, work closely with engineering and product to understand technical constraints, identify opportunities and shape solutions
• Advocate customer inclusion – what it means to make an inclusive and accessible design to be used by customers of a wide range of ages, backgrounds and technical abilities,

• A generous holiday allowance:
  You’ll be eligible for a minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
• A flexible way of working:
  Whether you want flexibility over your location or when you log on, together we can create an approach that works for you and for the business.
• Family leave:
  Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
• Flex cash:
  This is 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
• Health insurance:
  Our company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
• Colleague Offers:
  Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this benefit with up to ten family members or friends.
• Financial products:
  Take advantage of our great financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
• Share plans:
  Participate in Share match and receive matching shares of up to £45 a month from the company, and you can choose to participate in Sharesave, our combined savings and share option plan.
• Pension:
  We offer a generous pension plan, with all joiners being automatically enrolled in our ‘Your Tomorrow’ scheme. You can decide how much you save and get a say in where your contributions are invested.

5+ years of product design experience

Owns and drives end-to-end design initiatives, from discovery and concept development through to delivery and optimisation

Able to connect design decisions to business objectives, articulating how great design drives customer outcomes, efficiency, engagement and long-term value

Highly collaborative, with a proactive approach to working within multidisciplinary teams across Design, Product, Engineering and Research Confident working within established design systems, actively identifying opportunities to improve, evolve and extend them for the benefit of both the product and the wider design community

Strong experience in product design with a proven track record of creating intuitive, user experiences, evidenced with measurable customer and business outcomes

Excellent prototyping, wire framing and experience design skills, with the ability to clearly communicate design rationale, influence decision-making and align stakeholders around a shared vision

Comfortable using AI as part of the design process to improve efficiency, collaboration and decision-making

We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply

Strong communication and storytelling skills, capable of influencing stakeholders, shaping strategic direction and can build confidence in design-led approaches at all levels

Values collaboration and feedback, openly sharing work, participating in design critiques and working closely with others to create the best outcomes for customers and the business