Student Behaviour Support Officer

Location: Cardiff
Role type: Full-time
Start date: September

We are seeking dedicated and resilient Teaching Personnel to join our team, supporting learners who may display challenging behaviour and require strong, consistent adult guidance.

We particularly welcome applications from individuals with previous Prison Service, Probation, Youth Justice, Secure Unit, or Custodial experience
, who are looking to transfer their skills into a rewarding education setting.

You will work closely with young people who benefit from structure, boundaries, and positive role modelling. This role is ideal for individuals confident in managing behaviour, de‑escalating situations, and building respectful, professional relationships.

• Support students within the classroom and/or specialist provision
• Manage and respond calmly to challenging behaviour
• Apply consistent boundaries while maintaining empathy and fairness
• Build positive relationships with learners who may have complex needs
• Work collaboratively with teachers, SEN staff, and behaviour leads

• Have experience within the Prison Service, Secure Units, Youth Offending, Probation, or similar environments
• Are confident working with individuals who display challenging behaviour
• Have strong communication, teamwork, and conflict‑management skills
• Can remain calm, professional, and consistent under pressure
• Are interested in making a positive impact through education

(Teaching qualifications are desirable but not essential – training and support can be provided.)

• A meaningful opportunity to transfer your existing skills into education
• Ongoing training and professional development
• Strong pastoral and leadership support
• Competitive rates of pay
• The chance to genuinely change lives and futures

This role requires an enhanced DBS check, an EWC registration and satisfactory references. We are committed to safeguarding and promoting the welfare of children and young people.

All applicants will require the appropriate qualifications and training for this role. All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date. Teaching Personnel is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with DfE statutory guidance ‘Keeping Children Safe in Education’ this may also include an online search as part of our due diligence on shortlisted applicants.

We offer all our registered candidates FREE child protection and prevent duty training. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check. Full assistance provided.