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Training and Planning Manager

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Merlin Entertainments
Full Time, Apprenticeship/Internship position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 40 GBP Hourly GBP 40.00 HOUR

Job Description & How to Apply Below

What you'll bring to the team

Training and Planning Manager

Location:

THORPE PARK Resort, KT16 8PN

Hours:

40 hours a week, Monday to Friday – Some weekend work needed.

Reporting to the Training and Compliance Manager, you will be responsible for the management, delivery and development of all compulsory and non-compulsory training programmes to all maintenance personnel within Technical Services. Training will encompass Ride Specific Competency Training, Statutory Training, Merlin mandated Safety Training and THORPE Park internal training and Development Courses.

Responsibilities:

To create, develop and deliver Mandatory and Non-Mandatory training programmes that ensure all Technical Services personnel receive necessary training and development within agreed time frames, ensuring necessary levels of competence are achieved, recorded and sustained.

Drive standards of training compliance within specified timescales along with recovery plans in the event of overdue training.

To deliver Ride Specific Competence Training in-line with business priorities, overseeing training and performance progression, in adherence to The Safety Competency Policy Ride Engineering HS(P)014. Managing Engineer Training Content and Assessment Criteria for all 8 modules for each ride device that they have been assigned to.

To ensure compliance is met and suitable training is being delivered and planned for all departments within Technical Services.

Oversee the Engineering Apprenticeship Scheme in adherence to Engineering Apprentices (GE(G)002) and maintaining a well established working relationship with the Engineering Academy and college.

Arrange for ad-hoc on-site/remote Ride Manufacturer Training.

Qualifications & Experience

You'll have line management of the Technical Trainer to deliver training to develop operational resilience

Line management of Apprentices including regular 1-2-1's objective setting, mid/end of year reviews, college performance meetings

Experience with driving KPIsExperience with developing Technical Competency FrameworksA good understanding of reviewing safety procedures within an Engineering department and compliance with ADIPS, HSG
175 and Group policy (HS001)

Benefits

Enjoy the Ride’ Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones!

Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all our Merlin Attractions across the world rising to 40 after a year’s service
33 days holiday (including bank holidays)
Company bonus

Private pension scheme
40% discount online off LEGO
25% discount in our on-site retail shops and restaurants

Ongoing training and development opportunities

Plus, many more…If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at Recruit and one of the team will get back to you as soon as possible.

Pay Range

Competitive

Job Summary ID:

Employment Type:

Full-Time Offer/Contract Type:
No End Date Location Name:
Thorpe Park Resort
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