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Customer Service Adviser

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Yolk Recruitment
Full Time position
Listed on 2026-10-15
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 16.42 GBP Hourly GBP 16.42 HOUR
Job Description & How to Apply Below

Repairs Administrator
- Cardiff - 3 months -£16.42 per hour IMMEDIATE START

We are working with a local housing association which requires a Customer Service Adviser who will communicate with tenants and schedule and prioritise repairs to their properties in line with regulations and procedures.

  • Role until the end of the year
  • Potential for extension
  • Immediate start available
  • Based in Cardiff
  • 35 hours a week
Key responsibilities:
  • Deal with enquiries through different formats
  • Triage the repairs based on priority and seriousness
  • Liaise with tenants and maintenance to ensure the work is scheduled and completed in line with legislation

This is a role where an understanding of social housing would be beneficial, this is a role where good communication and organisation is essential and an understanding of housing legislation would be advantageousl. THIS IS AN ONSITE ROLE.

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