Financial Crime Operations Officer

Job Role:

Financial Crime Operations Officer (12 Months FTC)

Location:

Solihull or Cardiff (Hybrid Working)

Hours:

35 Hours Per Week

Salary: £27,000 - £30,000 D.O.E

• A competitive salary and benefits package including discretionary bonus
• Matched pension contributions
• 25 days annual leave plus bank holidays and your birthday off, on us!
• A monthly wellbeing hour to spend doing whatever makes you happy
• A wide range of flexible benefits from Cycle2
  
  Work to private healthcare
• Life assurance
• Paid volunteering days and matched charity fundraising
• A collaborative and flexible working environment
• Opportunities for professional development and career progression
• A chance to make a real impact in a regulated, purpose-driven organisation

We are seeking an experienced Financial Crime Operations Officer to join our growing Financial Crime Operations team and undertake the first line of defence financial crime activities across multiple products and business units in accordance with internal standards, quality measures and agreed service level agreements.

This role can be based in either our Solihull or Cardiff office and is a hybrid working business. You will work a flexible shift pattern within the hours of 8.00am-6.00pm Monday - Friday, 9.00am - 6.00pm Saturday and 10.00am - 5.00pm Sunday (1 in 4 weekends).

• Undertake customer due diligence measures to inform customer risk assessment and perform relevant risk sensitive actions
• Conduct risk sensitive ongoing monitoring on all customers that pose an increased risk and are onboarded in accordance with the Group’s risk appetite
• Identify applications that pose an additional risk to the business and undertake relevant actions to mitigate the risk including completion of enhanced due diligence, escalation to compliance officers, etc.
• Review transactions on a risk sensitive basis to identify, and where required, escalate any indicators of suspicion
• Investigate unusual activity reports raised by the team or received from the business. Where required, submit reports to the Group’s Nominated Officer.
• Consider and respond to data requests received from relevant third parties and law enforcement in relation to financial crime investigations
• Support the business areas to understand their requirements and obligations as set out within the Group Financial Crime policies
• Design, develop and deliver bespoke financial crime awareness training to the business, where required

• Experience working in a financial crime function, preferably within a financial services environment
• Understanding of the UK financial crime legal and regulatory framework
• Previous experience undertaking customer screening, transaction monitoring, suspicious activity reporting and complex fraud investigations
• Logical thinker with an attention to detail
• Strong verbal and written communication skills
• Ability to work off own initiative and prioritise workload