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Senior FOS Specialist: Complaints & Regulatory Leadership
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-06-21
Listing for:
Stellantis Financial Services
Full Time
position Listed on 2026-06-21
Job specializations:
-
Finance & Banking
Regulatory Compliance Specialist
Job Description & How to Apply Below
Stellantis Financial Services is seeking a Senior FOS Specialist to join our Customer Relations team. This role, located in Cardiff or Redhill, involves owning and managing complex complaint cases escalated to the Financial Ombudsman Service (FOS).
The ideal candidate will have a strong understanding of FCA regulations and proven experience in a regulated consumer credit environment. You will drive improvements in complaint management and customer experience while collaborating with various teams.
If you're ready for a significant role with real influence, we want to hear from you!
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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