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Contact Centre Time Analyst

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Longreach Recruitment
Full Time position
Listed on 2026-07-03
Job specializations:
  • Finance & Banking
    Accounting & Finance, Financial Analyst
Salary/Wage Range or Industry Benchmark: 35000 GBP Yearly GBP 35000.00 YEAR
Job Description & How to Apply Below
Position: Contact Centre Real Time Analyst

Real Time Planning Analyst

Are you an experienced contact centre Real Time Analyst with experience of using WFM tools, working collaboratively with operational teams to balance on the day performance against service levels and customer contacts across different channels?

If this sounds like you and your experience matches, my client based in Cardiff has an excellent opportunity to join their progres Apply BELOW

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