Relationship Manager

Job Description

Job title:

Relationship Manager

Salary:
Up to £60k + bonus + benefits

Location:

once a week in the office in Cardiff

Vargo is recruiting for a Relationship Manager to support the management of portfolio investments through proactive monitoring of loan facilities and minimising financial risk. The successful candidate will maintain a strong understanding of portfolio accounts through regular communication and monitoring, escalating higher‑risk or high‑growth opportunities to the appropriate teams when necessary.

• Monitor and manage a portfolio of loan investments.
• Work with senior team members to implement suitable monitoring and action plans.
• Maintain regular contact with client businesses to understand their financial performance and business activities, including attending meetings where required.
• Prepare and maintain accurate monitoring records and management information.
• Review financial and commercial information to assess portfolio performance and identify potential risks.
• Carry out financial, commercial and management due diligence for follow‑on investment opportunities.
• Provide balanced recommendations for additional funding requests where appropriate.
• Identify opportunities to support portfolio clients through referrals to advisers, consultants and business support organisations.
• Promote a professional and positive reputation within the market.
• Deliver a high standard of customer service in all internal and external interactions.
• Ensure compliance with FCA Consumer Duty requirements and support fair outcomes for all customers, including vulnerable customers.
• Undertake additional duties as required.

• Ability to assess investment proposals and produce balanced recommendations.
• Experience with in a relationship management role in banking or a similar financial services environment.
• Strong financial analysis skills and experience reviewing financial information to a high standard.
• Relevant professional qualification or industry experience within banking or accountancy.
• Full driving licence.