Credit Control

The Role

We are looking for an experienced and proactive Credit Controller to join a busy finance team based in Cardiff. This is a key role within the business, responsible for managing the full credit control function and ensuring the timely collection of outstanding debt across a varied ledger.

You will be a confident communicator who is comfortable building relationships with clients while maintaining firm control over outstanding balances. You will bring a methodical approach to your work, a strong eye for detail, and the ability to manage a high-volume workload without losing sight of the bigger picture.

Please note:

This role is exclusively recruited via Consula. Applications made outside of Consula will not be considered and cannot progress.

• Manage a busy ledger, proactively chasing outstanding invoices by telephone, email, and letter in line with agreed credit terms.
• Build and maintain strong relationships with clients, resolving payment queries and disputes efficiently and professionally.
• Monitor debtor accounts and escape overdue balances in line with company policy.
• Allocate cash receipts accurately and reconcile accounts on a regular basis.
• Prepare aged debtor reports and present updates to the finance team and senior management.
• Liaise with internal teams including sales, operations, and customer service to resolve billing queries and disputes.
• Assess the creditworthiness of new and existing customers, recommending credit limits where appropriate.
• Support the wider finance team with month‑end processes and reporting as required.

• Proven experience in a Credit Control role, with a track record of successfully reducing debtor days and managing a high-volume ledger.
• Strong communication skills – you are confident on the telephone and in writing, and can handle difficult conversations professionally and calmly.
• Highly organised, with the ability to prioritise a busy workload and meet deadlines consistently.
• Proficient in accounting software and Microsoft Excel.
• A team player who is also capable of working independently and using their own initiative.
• London‑based or able to commute to London regularly.

• Salary of £40,000 - £50,000 depending on experience.
• Hybrid working with flexibility built in.
• A stable, permanent role within a well‑established business.
• Supportive finance team with real opportunities to develop your career.
• Competitive benefits package including pension and holiday allowance.