Credit Control Clerk

We are seeking a proactive, detail oriented, and commercially minded Credit & Collections Specialist to join the Finance team. The successful candidate will be responsible for managing the accounts receivable portfolio, minimising credit risk, improving cash flow, and building strong relationships with customers. This role requires close collaboration with Sales, Customer Success, Billing, and Finance teams to ensure timely collections while delivering an exceptional customer experience.

As a key member of the Finance department, you will play a critical role in supporting the company's financial health by ensuring outstanding invoices are collected efficiently, customer accounts remain accurate, and credit policies are consistently applied.

• Manage the end-to-end accounts receivable and credit control process for a portfolio of customers.
• Monitor customer accounts to ensure invoices are paid within agreed payment terms.
• Proactively contact customers via email and telephone to collect outstanding payments and resolve overdue balances.
• Build and maintain positive relationships with customers while ensuring prompt payment.
• Assess new customer credit applications and recommend appropriate credit limits based on financial risk.
• Review customer credit limits and payment ...