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Mortgage Customer Experience & Product Lead

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Hodge
Full Time position
Listed on 2026-08-17
Job specializations:
  • Finance & Banking
    Banking & Finance, Mortgage Loan Originator / Advisor
Salary/Wage Range or Industry Benchmark: 55000 - 75000 GBP Yearly GBP 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Hodge, a Welsh financial services provider focused on real estate finance and specialist residential mortgage markets, is seeking a Mortgage Customer and Product Manager to shape the mortgage journey and connect product development, customer insight and colleague feedback.

You will own the end-to-end mortgage journey, drive improvements across online, telephone, email and postal channels, and work with governance to ensure customer-focused, compliant and commercially effective solutions.

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