Banking Investigator — Fair Dispute Resolution
Listed on 2026-10-27
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Finance & Banking
Banking & Finance, Banking Operations, Financial Crime
The Financial Ombudsman Service is a UK-wide independent, not-for-profit organisation that resolves disputes between consumers or small businesses and financial service providers. As an Investigator in Banking, you’ll handle complaints, manage caseloads, and communicate complex findings clearly to both sides.
This permanent role offers a hybrid working pattern with four days per fortnight in Cardiff, and a London induction before settling into Cardiff duties.
This posting is for the Banking Investigator — Fair Dispute Resolution role at Financial Ombudsman Service, based in Cardiff, Wales, United Kingdom.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Cardiff, Wales, United Kingdom.
This opportunity is part of our work in Legal.
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