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Banking Dispute Investigator

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Financial Ombudsman Services
Full Time position
Listed on 2026-11-02
Job specializations:
  • Finance & Banking
    Banking & Finance, Financial Crime
  • Law/Legal
    Banking & Finance, Financial Crime
Salary/Wage Range or Industry Benchmark: 29000 - 36000 GBP Yearly GBP 29000.00 36000.00 YEAR
Job Description & How to Apply Below

Financial Ombudsman Service is seeking an Investigator to join the Banking team. You will handle cases from initial assessment through to fair, well-reasoned decisions, with training during an academy phase and ongoing support from an Ombudsman Manager.

You’ll investigate complaints about Banking products, manage your caseload, and communicate findings clearly to customers and financial businesses. A rewarding role with strong progression and benefits.

We are seeking a motivated Banking Dispute Investigator to join Financial Ombudsman Services in Cardiff, Wales, United Kingdom.

This opportunity is for the Banking Dispute Investigator role at Financial Ombudsman Services.

Consider building your career as a Banking Dispute Investigator at Financial Ombudsman Services.

The Banking Dispute Investigator position in the Legal, Other field is open for applications.

We have an opening for a Banking Dispute Investigator in Cardiff, Wales, United Kingdom within Legal, Other.

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