Personal Banker

End Date Tuesday 24 November 2026

Salary Range £34,726 - £34,726

We support flexible working – Flexible Working Options

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This is a full time, permanent role based in Jersey. Please note this role is only available for colleagues residing in, or to those who hold right to work permits for Jersey.

JOB TITLE:

Personal Banker

SALARY: £34,726

LOCATION(S):
Jersey

HOURS:

Full-time, 35 Hours

WORKING PATTERN:
Our colleagues will be required to work from branch as part of this role.

Colleagues with disabilities can be supported with workplace adjustments.

• Review, verify and enter information accurately into company systems, while supporting customers in line with established processes and procedures
• Help customers build confidence using digital banking tools, guiding them to self‑serve for their day‑to‑day banking needs
• Provide a friendly, professional and positive experience for every customer interaction
• Follow risk, regulatory and compliance processes to help deliver fair and consistent outcomes
• Take part in role-related training and development to build your knowledge, skills and confidence.

We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone.

• Customer Focus – able to support customers with confidence, care and professionalism, including handling more complex enquiries using established procedures
• Communication Skills – comfortable building positive relationships with customers and colleagues, both in person and through other communication channels
• Accuracy and Attention to Detail – able to complete administrative and data processing tasks accurately, including working with company systems and records
• Organisation Skills – able to manage routine tasks efficiently, follow processes and support others where needed
• Risk and Compliance Awareness – understands the importance of following processes, systems and procedures, and raising any concerns appropriately
• Willingness to Learn – keen to develop skills and knowledge through training, feedback and day‑to‑day experience.

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

• A generous pension contribution of up to 15%
• An annual performance‑related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping 22 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values‑led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.