Client Processing Executive

Craven Street Wealth is an award winning Chartered financial planning and wealth management firm, helping individuals, families and businesses make confident financial decisions.

We combine expert advice with a personal approach, building long-term relationships that help our clients achieve their goals. With offices across London and the South of England, our teams work collaboratively to deliver outstanding service and tailored financial planning solutions.

As part of Quanta Group, we're backed by the strength of a wider financial services group that includes Wealthtime and Copia Capital. While each business operates independently, we share a commitment to delivering excellent client outcomes, supporting our people to grow and creating an environment where everyone can thrive.

We know that our success comes from our people. That's why we're committed to creating a supportive, collaborative culture where everyone can develop their skills, contribute ideas and build a rewarding career.

To promote the company’s services in a professional and FCA compliant manner by working in collaboration with Financial Advisers and other colleagues to successfully execute originated transactions under supervision, within scope of the business plan, and in line with the business objectives and values.

The role holder will work within the delegation provided by advisers responsible for the transaction.

• Execute processing transactions within scope in a timely and accurate manner under the direction and supervision of the Adviser or Transaction Reporting Manager
• To maintain up to date records and a minimal error rate.
• Ensure IO (Intelligent Office) database is kept up to date to assist in production of Management Information Reporting
• Collaborate with Client Processing Team leader and Client Processing Manager to improve systems and procedures
• Maintain relationships with financial institutions
• Maintain processes for effective portfolio monitoring and follow‑up of existing transactions
• To support the business in ensuring business continuity in role
• Contribute to development and implementation of best practice within the business
• Ensure relevant parties are kept up to date with progress of applications for transactions
• To ensure transfers and new business applications are completed within an agreed timeframe
• Engage in positive attitude that promotes a robust risk management approach
• Report any errors, omissions, breaches, complaints, and FC/AML to the relevant stakeholders
• Comply with the principles of Treating Customers Fairly and Consumer Duty principles

This isn't an exhaustive list and responsibilities may evolve over time to meet the needs of the business.

• Relevant professional experience in a financial institution
• Previous experience in a related role using IO will be advantageous
• Understanding of the Financial Planning process and products.
• Able to work within defined business processes
• Ability to achieve agreed outcomes without supervision.
• Ability to work independently or in a team
• Prioritise and plan own workload. Detailed and accurate
• Organisational, prioritisation and time management skills. Excellent IT skill.
• Good analytical skills essential and financial modelling skills desirable
• Good problem-solving skills and an ability to think creatively about transaction and risk mitigation

• Understanding of the Financial Planning process and products. Able to work within defined business processes
• Ability to achieve agreed outcomes without supervision. Ability to work independently or in a team
• Prioritise and plan own workload. Detailed and accurate
• Organisational, prioritisation and time management skills. Excellent IT skills
• Good analytical…