Debt Officer

Housing Options provide assistance, and the Council's corporate duty to help clients who are homeless or under threat of becoming homeless. The service provides assistance to often vulnerable people when they are at greatest need.

Housing Options Debt Officer will be responsible for completing homeless assessments for those people who present to the service as secure contract holders or owner occupiers with arrears as the primary risk of homelessness. As a result of this, the post holder will be expected to carry their own case load.

The Housing Options Debt Officer will be expected to attend court hearings with clients where necessary.

The Post holder will have experience in working in a debt management capacity to be able to advise clients as appropriately as possible.

Due to the nature of the role, the post holder will be required to prioritise tasks and have excellent time management skills in order to manage a case load effectively.

The Post holder will be required to have an awareness of the legislation that governs homeless assessments and the ability to understand how this is applied in practice.

This post is subject to an Enhanced Disclosure and Barring Service check.

This role is part-time at 18.5 hours per week, 52 weeks per year. The advertised salary is based on a full-time role (37 hours per week, 52 weeks per year). The actual salary will be lower than the advertised salary because of the part-time hours and weeks worked.

This post is temporary until 31st March 2027.

Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website :

Important information you need read in order to complete your application:

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Job Category Housing

Department Housing & Communities

Working Pattern/Contract Type Part Time Temporary